Frequently Asked Questions

Administrative questions
Academic questions
Technical questions

Administrative questions
Academic questions
Technical questions

Administrative questions
Academic questions

About WebCampus

Current Students

Q. What is the Pipeline system?

Answer: Pipeline is a web portal that gives Stevens students, faculty and administrators to access email, schedules, campus news and announcements, and various school services. WebCampus courses can also be accessed through Pipeline. For more information about Pipeline services, visit the Information Technology Division’s Pipeline Information Page. 

Q. I lost my userid/password. How do I get it back?

Answer: You can retrieve your userid/password information through Pipeline. See also the IT Division’s web page regarding Usernames and Passwords.

Q. What is a study plan and why do I need one?

Answer: The purpose of the study plan is to clearly define your path to your degree. It should contain the courses you need to attain the degree. Take advantage of this opportunity to discuss your academic goals with a faculty advisor and incorporate those goals into this plan, making your degree more meaningful to you. Your Master’s study plan is your contract with Stevens. If you successfully complete all of the courses on your study plan, you are qualified to receive a degree from Stevens. It helps you to plan ahead and understand the requirements of the degree.

Failure to submit an approved study plan may result in not being permitted to enroll, not receiving credit for a course and/or not receiving a grade. If you deviate from the study plan without your advisor's permission, those courses may not count towards your degree.

Q. I just registered for my online class, but I do not have my id/PIN. How can I get this information?

Answer: You can retrieve your PIN through the Pipeline portal. If you need assistance, you can also contact the IT helpdesk at helpdesk@stevens.edu or by calling 1-201-216-5500.

Q. How do I logon to my course?

Answer: You can logon to your course using the WebCT logon page, or by going through Pipeline.

Q. My team would like to use the web conferencing system to collaborate on our project. Is this allowed, and is there any charge for this service?

Answer: Yes, Students can use the Interwise system to conduct web conferences with their classmates in preparation for projects. Students who wish to make use of this service should contact the WebCampus Office. (WebCampus Scheduling is handled on a first-come, first served basis.) To schedule a web conference, contact webcampus@stevens.edu.

Q. I am a member of one of the WebCampus co-sponsoring organizations. How does my tuition rebate get processed?

Answer: Information about rebate processing can be found in the Rebates section <12.1>

Q. I am an undergraduate at Stevens and am interested in one of the graduate programs that is conducted online. Am I eligible to participate?

Answer: Yes, but in order to participate, you must have an approved graduate study plan.

Q. What systems does Stevens use in the delivery of online courses?

Answer: Stevens uses the WebCT learning management system. The Interwise web conferencing system is used to supplement the WebCT system.

Q. How can I tell which courses will be offered online every semester?

Answer: Not every WebCampus course is conducted every semester. The long-term perpetual calendar is a planning tool that shows when each individual course is generally available. Note that courses may be added to or removed from a specific semester.

Q. How can I access the online Library resources?

Answer: The Stevens Library can be accessed from the Stevens home page, the WebCampus home page, and from within many WebCT menus.

Q. I belong to the Project Management Institute and need to earn PDUs every 3 years to maintain my PMP certification. Which online courses can I take to meet my continuing education requirements, and how many PDUs are they worth?

Answer: Project Management graduate courses are worth 35 PDUs each.

Q. How many WebCampus semesters are there each year, and when do they start?

Answer: A complete list of WebCampus semesters and corresponding dates can be found in the Calendar section <3.0>.

Q. How much industry experience do faculty members have on average?

Answer: Faculty members at Stevens typically have between 20-30 years of industry experience.

Q. How do I access my Stevens e-mail account?

Answer: You can access your Stevens email through any web browser. The Pipeline link is available from many screens throughout the Stevens website.

Q. My course does not show up in my Pipeline menu? How do I get to it?

Answer: Try using the direct link to WebCT instead of the My Courses tab in Pipeline. (Your instructor may not have activated the course link between WebCT and Pipeline.) If this still does not work, the WebCT or Pipeline directories may need to be resynchronized. Contact the IT Helpdesk or create a Remedy "problem ticket" to report such an occurrence.

Q. If I need to withdraw from a class, what should I do?

Answer: You can withdraw from a class by filling out and FAXing the Registrar’s office a copy of your Add/Drop request. Alternately, you can use the Web for Students application to drop your course.

Q. How do I get billed? What are the payment options?

Answer: Bills get mailed out automatically within 2-4 weeks after you register. Payment options are listed in the Student Services website.

Q. If I run into personal or professional troubles in the middle of one semester, can I switch to the same class that's in progress in an overlapping semester?

Answer: Such requests are evaluated on a case-by-case basis. Please note that not all classes are given every semester, so this may not be possible. Contact the WebCampus Office to assess options.

Q. How long after a class is over can I expect to see my final grade?

Answer: Grades are normally posted within 72 hours of the end of the semester.

Q. How can I view my grades online?

Answer: You can view your grades use the Web-for-Students application to drop your course.

Graduating and Former Students

Q. I have finished the requirements for my graduate certificate/Masters degree. How do I obtain my actual certificate/diploma?

Answer: The procedure for obtaining your Masters Degree or Graduate Certificate can be found on the Registrar’s web page.

Q. I completed a graduate certificate and would like to move on to a Masters degree. What steps do I need to follow to complete the transition to the masters program?

Answer: The procedure for obtaining your Masters Degree or Graduate Certificate can be found on the Graduate Admissions web page.

Q. What is the Application for Candidacy and why do I need to fill it out?

Answer: Details about the Application for Candidacy can be found on the Registrar’s web page.

Q. Can online students attend the graduation ceremonies on campus?

Answer: All Stevens students are encouraged to attend their graduation ceremony.

Q. Are Alumni and Career Fair services available to online students?

Answer: Yes. You can view the services that are available from the Alumni and Career Services websites.

About WebCampus

Q. When did Stevens begin conducting courses online?

Answer: WebCampus began operations in 2000.

Q. How many students have take online courses at Stevens?

Answer: During the 2006-2007 academic year, over 1400 students were enrolled in WebCampus courses. The total enrollment in all WebCampus classes exceeded 3500.

Q. How does the online program rank among other colleges? (Awards & news…)

Answer: WebCampus continues to win awards for online programming from organizations such as the Sloan Consortium, the US Distance Learning Organization, and the Project Management Institute. WebCampus is also been cited by CLO Magazine and US News and World Report.

Q. How many classes are given online each year?

Answer: Stevens currently conducts between 100-125 courses each semester. There has been a steady increase in the number of classes offered online since the WebCampus Division was started in 2000.

Q. How many instructors teach online classes at Stevens?

Answer: There are nearly 150 instructors who have taught courses through WebCampus.

Q. Do the instructors that teach online also teach on campus?

Answer: Most WebCampus instructors also teach on campus.

Q. Are hybrid or blended courses (given partly online and partly in the conventional classroom) available?

Answer: Other than the PMP Exam Preparation training course (which is delivered in a hybrid format as well as a fully online format), all WebCampus courses are delivered completely online. Other courses may eventually be offered in a hybrid format. When this Unless otherwise noted in the course its description, each WebCampus courses are

Q. How geographically spread out are WebCampus students?

Answer: Students from 45 states and 48 countries have enrolled in WebCampus classes. The maps below illustrate the geographic distribution of US students who enrolled in WebCampus between 2006-2007.